Privacy Policy
Our Commitment
Rabaadi Financial Services is a mutual fund distributor registered with AMFI having ARN-186634, and also engaged in providing various financial and related services under the licensing of AMFI. To enable this, Rabaadi Financial Services would need to complete your Know Your Client (KYC) in accordance with regulatory/government and legal agencies and authorities. Your information may be provided/verified or updated in this process with respective regulatory agencies as per the regulations applicable at that time. For the purpose of executing investments, your information may be provided to respective Asset Management Companies, KYC Registration Agencies, Central KYC Registry, and other statutory authorities in accordance with the regulations and applicable laws. You understand and acknowledge that whenever information is provided to such third parties, it shall be bound by the terms and conditions & privacy policy of such third-party service providers/agencies.
Rabaadi Financial Services is governed by the provisions of applicable laws in India, including the Information Technology Act 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to maintain the privacy of your Personal Data.
Rabaadi Financial Services collects and generates various data points about you. Data by which you are identified is termed as “Personal Data”. Personal Data does not mean information that is freely available or accessible in the public domain. Your privacy is of utmost importance to Rabaadi Financial Services, and the protection of your Personal Data is a key commitment for Rabaadi Financial Services.
Information collected by Rabaadi Financial Services:
Personal Data that Rabaadi Financial Services may collect from you includes, but is not limited to, the following:
- Personal details (e.g., name, contact details, including residential address, date of birth, documents such as identity card/passport details/Aadhaar details/PAN/Voter ID/driving license, and/or education details) provided by you to Rabaadi Financial Services to avail various services.
- Your details, including transaction history, balances, and payment details, for effecting the transfer of money through various payment channels facilitated by Rabaadi Financial Services.
- Financial details (e.g., income, expenses, and/or credit history) needed as part of the request for some of Rabaadi Financial Services’s products/services.
- Images/videos of documents/photos required to avail any of our products/services.
- Voice recordings of conversations with Rabaadi Financial Services’s customer care agents by you to address your queries/grievances.
- Risk profile, investment selection, beneficiary and nominee information, etc.
- Employment details (e.g., occupation, employer name, positions held, employment history, salary, and/or benefits) as part of Rabaadi Financial Services’s record retention for credit/product evaluations or as required under applicable law, including Prevention of Money Laundering (Maintenance of Records) Rules, 2005.
- Specimen signature(s) or consent for the processing of your instructions received by Rabaadi Financial Services through our various payment and delivery channels.
- Opinions provided by you to Rabaadi Financial Services by way of feedback or responses to surveys.
Usage of Your Personal Data:
Subject to applicable laws, Rabaadi Financial Services may use your Personal Data in its business operations to provide its or its partners’ products and services and to perform, among other actions, the following:
- To facilitate the transactions or report on these transactions.
- To check and process your requests submitted to Rabaadi Financial Services for products/services and/or instructions or requests received from you in respect of these products/services.
- To share updates on changes to the products/services and their terms and conditions.
- To take up or investigate any complaints/claims/disputes.
- To respond to your queries or feedback submitted by you.
- To verify your identity to provide products/services to you.
- To carry out credit checks, screenings, or due diligence checks as lawfully required by us.
- To monitor and review services from time to time.
- To undertake financial/regulatory/management reporting and create and maintain various risk management models.
- For conducting audits and for record-keeping purposes.
- For selective offers and promotions.
Rabaadi Financial Services also uses your Personal Data to fulfil the requirements of applicable laws/regulations and/or court orders/regulatory directives received by Rabaadi Financial Services.
Other Websites:
The Website and its associate/group sites contain links to other websites. Rabaadi Financial Services is not responsible for the privacy practices or the content of such third-party websites.
Sharing of Data:
Rabaadi Financial Services may share any Personal Data of clients/investors with the following parties, in connection with and as may be necessary for the conduct of Rabaadi Financial Services’s business/operations:
- With the Registrar & Transfer Agent/s (RTA) of various Mutual Funds and/or other issuers, group companies, and associate entities to facilitate the services, banks and/or authorized external third parties/intermediaries or any other service provider involved in transaction processing, dispatches, printing/marketing, etc., of clients/investors' investments in any products unless any investor/unitholder has specifically written to Rabaadi Financial Services to refrain from sharing such information with such parties.
- Any regulatory/administrative/legislative authority and/or with Rabaadi Financial Services for compliance with any legal, statutory, or regulatory requirements and/or to verify the identity of clients/investors for complying with anti-money laundering/KYC requirements and/or under any applicable laws for the time being in force and/or for the purpose of data storage.
Rabaadi Financial Services shares such aforesaid information with the aforesaid service providers under strict confidentiality and only on a 'need-to-know basis' and for the purposes of the lawful functioning of Rabaadi Financial Services’s business/operations. Rabaadi Financial Services sends the account statements or financial information pertaining to the clients/investors to be sent over the Internet and only through a secure mode. Rabaadi Financial Services also ensures that the parties to whom such aforesaid information/data is shared have confidentiality provisions and high levels of security practices, controls, and procedures to ensure its protection.
Notwithstanding anything contained, Rabaadi Financial Services shall not be responsible/liable, either directly or indirectly, for the authenticity/accuracy of the personal/financial information or any other data/information submitted by you and/or for its misuse, not attributable to the acts of Rabaadi Financial Services, at any time and in any manner whatsoever. In case you feel that any information/data provided by you is inaccurate/deficient or requires updating, then you shall ensure to correct/amend such information/data as soon as possible by getting in touch with Rabaadi Financial Services. Rabaadi Financial Services will at all times endeavour to handle transactions efficiently and to resolve any investor grievances promptly.
Rabaadi Financial Services reserves the right to modify sections of this Privacy Policy at any time without giving any prior notice. Please check this Policy from time to time for any changes.
Reasonable Security Practices and Procedures:
Rabaadi Financial Services takes various steps and measures to protect the security of your Personal Data from misuse, loss, unauthorized access, modification, or disclosure. Rabaadi Financial Services utilizes the latest secured server layers encryption and access control on its systems. The safety and security processes of Rabaadi Financial Services are audited by a third-party cybersecurity audit agency from time to time.
Rabaadi Financial Services has implemented multiple levels of security to safeguard your app through the Login/Logout option. Additionally, Rabaadi Financial Services ensures device binding, preventing the same login from being used on different devices without additional authentication/OTP. It is crucial not to share your Rabaadi Financial Services login, password, and OTP details with anyone.
Notify Us:
If at any time you believe that Rabaadi Financial Services or its users/members have not adhered to these principles, please notify Rabaadi Financial Services by email at support@rabaadifin.com, and Rabaadi Financial Services will make all commercially reasonable efforts to promptly determine and correct the problem.